Back from New York
December 7th, 2005
I just got back from a few days in New York, where I was visiting a friend who is graduating from the New School’s jazz program. You can hear Nick’s trumpet playing at his site.
Using Wayfaring, I’ve created a map showing a few of the places we went.
I encountered several interaction design problems during the trip.
- The parallax of the touch screen-based MTA card machines is too high, leading to mistakes when targeting small buttons such as the numbers on the screen that allows the input of arbitrary monetary values.
- The need to select the screen language every time a subway card is filled could be removed by encoding the selected language preference on the card itself. A means of changing the language would be provided, but the step would no longer be required every time money was added.
- More broadly, having to take different trains for the airport and the subway is just stupid. In Boston, the Blue T line takes you directly to Logan airport for a standard subway fare. The AirTrain to JFK is $5 each way. The trains are nice and have pretty good maps and clear announcements, but why a separate train system? I’m guessing it has to do with jurisdictional boundaries between the Port Authority (which manages the airport) and the state (which manages the subway).


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